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We are usability experts! Our inclusive UX Design services ensure your website is ready for all users. Our websites are Accessible and meet W3C compliance guidelines.
Inclusive UX Design ensures the internet is for everyone!
Not all of you users experience your website in the same way. Inclusive UX Design outlines how various user groups will use and experience your website.
The typical website user visiting the BC & Alberta Guide Dogs website likely has a few purposes in mind. Perhaps they are there to learn about the non-profit. These users typically begin their user journey on the About section of the website. This section is developed to provide answers quickly and easily for curious users. Perhaps these users want to make a Donation. The main call to action on the website supports this conversion. A related section in the main navigation “Ways to Give” provides these users with other ways to give and lets them know how their donation will support this wonderful organization’s initiatives.
Alternatively, a visually impaired user visiting the BC & Alberta Guide Dogs website has a specific purpose in mind. Learning about guide dog services and applying for a dog if they are eligible. This type of user likely browses the website with a screen reader, which enhances the user experience of the website to meet their specific needs.
UX Design needs to be inclusive. The internet is for everyone. We work tirelessly to provide a positive user experience and brand interaction for all users.
Users arrive on your website intending to achieve a task. Research plays a key role in UI/UX that resonates with your users and helps them achieve their tasks. We bring websites and web apps to life by creating interfaces and interactions that rely on carefully analyzed data. Our team determines your users’ goals and creates user personas and user journeys in order to present the right information at the right time–when and how your users need it.
UI & UX Design is the foundation of effective web design. These disciplines work together to produce high-quality designs that resonate with your users. To really understand how these disciplines work together, we must first understand how they differ.
User Interface (UI) design is the visual elements, interactions, and animations that make up the website or web app. Visual elements consist of images, fonts, buttons, forms and colour palettes. Users interact with these elements in order to achieve their goals or purpose for visiting the website. Animations are used to enhance the user interface, prompt the user to take a desirable action or improve the interface design. A great user interface is intuitive and leads users through typical user journeys to conversion points.
User Experience (UX) is a person’s emotions and attitudes about using a website or web application. Great user experience can be defined as a simple, pleasurable interaction that empowers users to accomplish their online tasks, goals or purpose. We interview stakeholders and study user behaviour so that we may create enjoyable, interactive experiences that drive conversions on your website or web app. Where UI Design is specific to design elements and interactions, UX design is more concerned with performance and the user’s feelings towards the brand following an interaction with the website or web app.
As you may be aware, more than 50% of all users now access the web from a mobile device. Mobile-first design focuses on creating an interface for these users. We also need to consider the negative impact of restrictive networks when designing for mobile users. By using mobile-first design we ensure that users on less capable devices, and on poor networks, still experience a positive interaction with your brand.
Progressive Enhancement is a strategy for web design that emphasizes core web page content first and adds to the presentation layer of your website as the end user’s device and internet connection allow. As a result, we are able to deliver a great user experience on mobile and an enhanced version on the desktop.
We set goals, measure results and iterate in order to optimize your website for conversion. This process is called conversion rate optimization (CRO) and it plays an important role in keeping your design modern and your website relevant to your users. CRO is the deliberate, incremental improvements we make so that you reach your business goals faster. Equally important is website performance.
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